The Truspilot keeps deleting real reviews from real people with original relevant content and keeps promoting prepaid fake "positive" reviews, written by freelancers from upwork.com and similar, the freelancers get paid like 0,10 cents per positive review :)) ) No wonder, nobody reads them. They are all the same.
On the contrary, negative reviews could be really helpful for potential buyers/ service users.
The negative reviews are usually long and detailed. The positive reviews are very short and they all look the same, like "oh, this company is great, end of story".
Trustpilot is in fact and advertising platform for murky businesses, like their counterpart, the Russian website UK4ru.com. We tried to place a negative review about the www.uk4ru.com, but the Trustpilot removed it... as they need a "special permission" from Mr Donald Trump to be able to criticize Russian hackers... Birds of feather stick together.