Thomas H.

So I ordered a wooden replica of the Lombardi Trophy in July with the expected arrival date in mid-august which I felt was good as I was buying this as a wedding present for my friend and big Eagles fan. It did not come. I emailed the company inquiring where my item was. They told me that it had been sent to the shipping company and they would get me the tracking information. Weeks go by with no item or information, and I email again and they told me then that they discovered that my order was cancelled by them and they would refund my money. Two weeks have passed and I have not been refunded. Additionally, the phone number on their website to contact is perennially busy. It is near the end of September and I do not have my item and now out my money. I wish I could give 0 stars because 1 star implies there is something this company does right and as far as my interactions with them nothing has gone right. Stay far away from this company. I plan on contacting the FTC about this.