What a horrrible experience and total waste of money. First of all, the canvas you order will come un-assembled - you will have to assemble it yourself. As if that was not misleading enough, they were 'nice enough' to include a sheet stating they send the canvas this way to save their customers money and have included easy instructions on how to go about assembling (really? Thumbtacks, I mean common')
The instructions were of course 'missing' - frequent emails are not returned. DO NOT ORDER from this company - you are better off spending $20 more and going somewhere else. So sad - horrible experience.