There a lot of deadbeats out there that don't understand the process of SEO based on the review I see. For me I understand that for the price these guys charge its nothing compared to what I was paying before at a starting point of $1200 a month.
Come on people know before you blow... I'm very happy with the customer service that I have received from day one! Welcome call was done the same day and they communicated with me for about a month until my first phase of my campaign was complete. Remember this is a intro to SEO at a fraction of the cost and if your pro active they will get you ranking...
Thomas Munger