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Thomas V.

Contributor Level

Total Points
175

2 Reviews by Thomas

  • Carbon2cobalt

2/7/23

I have ordered from C2C numerous times over the past 10 years, but not for the last 2 or 3. Almost everything they sell is made in China. Why would I want to enrich China? Maybe to help enable China to build more military islands to threaten world peace, or perhaps to give them more money to purchase farmland in the USA near our military installations?
IMO Americans should wake up and only buy Chinese goods when absolutely necessary. C2C sells nothing that is essential. There are alternatives.

  • Guideboat Company

1/3/23

I have purchased items from this company a number of times. I find the items made of good quality materials and like the fact that they usually not made in China. The customer service unfortunately is abysmal.
I purchased a shirt from them. After not that many wearings and washings almost every button on the shirt broke into pieces and rendered the shirt unwearable. I called customer service three times. The first time I was promised a return call which never came. The second time the representative told me she'd see if any replacement buttons might be available, but couldn't guarantee anything...nothing showed up. The final time I called, when I finished explaining the problem I found the agent had put me on hold mid conversation. I waited several minutes but he never returned.
I don't believe I have ever experienced such dismissive arrogant customer service with a company before, especially one that obviously considers itself elite.

Tip for consumers:
Don't expect much from their customer service.

Products used:
shirts, pants, jackets, accessories.

Service
Value
Shipping
Quality

Thomas Has Earned 15 Votes

Thomas V.'s review of Guideboat Company earned 2 Very Helpful votes

Thomas V.'s review of Carbon2cobalt earned 13 Very Helpful votes

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