Customer service is Horrible, they had my name wrong in the System and NO ONE could change it, spent 1 hour and 15 mins on the phone. Hung up on 2 times, and trans 7 times. Only to talk to a VERY rude Jason. Who i couldn't understand, and he made it very clear he didn't want to help. After listening to my last call found out i was LIED to, and they didn't FIX the issues, forcing me to reschedule my test. Why is it so had to find thier #? And why should it take 3-5 days to fix a NAME?