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Thu D.

Contributor Level

Total Points
81

1 Review by Thu

  • Charles & Colvard

7/4/15

The product itself, quite good, the but the service I felt was quite lacking.

Here's why: They made an error, sent us the wrong sized ring. Upon asking for reimbursement of shipping and duties, they opted to only refund me what their shipping cost was, not what I had to pay to send it back. Promptness to respond during crunch time seemed lacking. Accuracy of response also seemed less than ideal.

Purely based upon the product though, very good. The look is good, the quality of the work seems fine, no concerns – looking at the band, no blemishes/errors.

It saves you a lot of money, which for some, will matter. It was a nice perk to me since my fiance opted for this, which basically allowed me to use that money towards our honeymoon instead. =)

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