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I placed an order for 4 map turtles on 12/5/20. (buy 1, get 1) and did the free shipping (ships within 30 business days).
I was doubled billed about four days apart. I got that resolved. It was supposedly for a system switch over.
Late January came and still no turtles. I requested a status. Two people stated on the same day they will they get back to me. Nothing. I requested again. Nothing. I requested again and I got "We will issue you a refund.". No explanation for poor service, no apologies, after nearly two months!
Recommend buyers avoid this place!
Thuy J.'s review of ReptileCity earned 4 Very Helpful votes
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