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tiffanyw405

Tiffany W.

Contributor Level

Total Points
80

1 Review by Tiffany

9/14/21
Verified purchase

Placed the order for a plaque and the extra piece to stand it up. Placed it on 9/5 and was told by customer service it'd take 2-4 days to process and 3-5 to be delivered through usps (so, 5-9 days from placing the order to receive it). They also said they'd update me with tracking info once it's shipped. They charged my account then never gave me tracking info. 9 days post-ordering and it still hasn't even shipped (was only suppose to take 5-9 days to arrive and there's zero updates and zero shipment info?!) Emailed a couple times and still waiting on a response…

Service
Value
Shipping
Returns
Quality
racquelf3
PrintPlace S. – PrintPlace Rep

Hi, Tiffany. We are sorry that your order did not arrive when expected. Would you be able to provide us with your order number so we can better assist you?

Customer Care

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