The staff and physicians have no consideration for patients time and scheduled visits. A patient is rarely to never seen on time. I've never waited less than an hour for a scheduled visit. But if a patient is fifteen minutes later than the scheduled appointment times they are made to reschedule. Overall though I must say the staff is pretty efficient the management of the facility needs extensive work. As a patient whose been seen with the practice since the age of 5-35 and now brings my child and my parent is also a member I don't feel I should have to change practices. The practice needs to change to fit the needs of the population it serves. After all without patients what is a practice. I've written to directors of the facility in the past and yet to see any change.