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Free wallet is a complete scam, transaction fees of 30-40%, terrible customer service, slow verification (took two months to verify my account). DO NOT USE THIS SERVICE
Tip for consumers:
Overall horrible experience
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Initially there were no problems using FreeWallet. I sent XLM from my Binance account to the...
100% Scam! Be aware! Don't use this wallet for any transaction! They promise quick support and...
Hi there, we don't charge our fees on a percentage basis. On the contrary, the fee remains flat for any amount. With the rising demand for crypto, the fees are adjusted to ensure your transaction gets processed instantly due to the higher volume of transactions. If you'd like us to take a look at your withdrawal fee, please contact us here: https://bit.ly/2rgGdRw. As for the identity verification, you can start using the Freewallet account with no regard for your verification status. The identity verification feature is optional and does not affect your activity.
UPD: Hi, we haven't heard back from you yet. Can we still be of assistance?