Tim G.

Paid for my purchase on the 5th, a shipment to someone else arrived on the 11th, quoted the 7th at checkout. I immediately contacted customer service, it took 24 hours to get a response. They were not interested in getting me the correct parts, their focus was only on getting the incorrect parts back to them. It took me 5 days to get a return label for the incorrect shipment. (I'm still waiting to see if they will ship my package)
Autozone was not willing to correct their shipping mistake and customer service seams designed to make the process more difficult.
25 years of loyalty properly rewarded