Tim J.

I made a reservation (by mistake) by calling this company. I thought that I was talking to the actual hotel front desk. I was driving and trying to call a hotel while driving. Our travel plans then changed. We actually stopped at the hotel to cancel the reservation. We were told at the hotel that we could not cancel it. I immediately used by cell phone to cancel the reservation. Then a day later, I get billed for the full amount and am told that I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. What was she afraid of? Very unprofessional conduct. I would never hand up on one of my customers. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!