Like I said before, people will have difference experiences but what I experienced was nothing short of positive! I purchased five diplomas, one from Phony, one from Diploma Company, one from ND-Center, etc. The quality at Diploma Company was the best out of them all. Obviously, as far as refund issues go, I never had to experience that, but I did read their FAQ and terms, and the company is restricted from doing certain schools and apparently issues might arise is you pick such a school, but I would just ask prior to ordering. My school came... spot on! :) Please check out my blog at... http://www.fakediplomareview.org