Tim K.

Started at AT&T who suggested using my insurance coverage to fix a cell phone that had been dropped and the screen shattered. Quickly sent me to Asurion for the repair at the Promenade location in Scottsdale, Bell Road and Scottsdale Road. Very professional young man took my phone and I was out in a few minutes with the repair to be completed in a couple of hours. Repair completed on time - cannot live without a cell phone so this was a critical issue to get resolved. Very satisfied with the whole process.