- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
This has got to be the number 1 CHINESE company that scams money from the American public! We are still waiting for 3 orders 3 months later with no refunds nothing but bull$#*!!
tim hasn’t received any votes.
tim hasn’t received any thanks yous.
tim doesn’t have any fans yet.
tim isn’t following anybody yet.
Empty.
Hi Tim,
Thank you for taking the time to write your review. We regret to know that your experience hasn't been as expected.
Please note Tophatter is an American company with headquarters located in San Francisco, CA, and offices in several different locations. Sellers on Tophatter come from around the world, including the USA, China, UK, and more.
Our company has been on the platform since 2012 and scamming our shoppers is not only wrong, it goes against our company values and beliefs. I understand wanting what you paid for to arrive as soon as possible. You are priority number one, and we do our best to ensure your experience on Tophatter is positive. Your voice is critical to the success of Tophatter, improving your experience. We are working hard to improve your experience in terms of shipping time.
Because we are not the seller of the products sold on our site, we're proud to be able to offer excellent Buyer Protection against non-delivery and misleading items. See our FAQ for details: https://help.en.tophatter.com/article/21-buyer-protection
If assistance is required for any of your orders, please reach out to our customer support team who are available via email to help. We can be reached by signing into your Tophatter account and going here: https://tophatter.com/support/contact or sending a direct email to help@tophatter.com.
Warm regards,
Felicia C