I rarely write reviews, but my recent experience with Weebly has compelled me to share my frustration and disappointment with their service. As a web developer with extensive technical skills, I can confidently say that Weebly has severely let me down.
I have a domain with Weebly that I wanted to move to a more reliable hosting service, Hostinger. However, Weebly's interface has been so broken that I've been unable to unlock my domain. With no live chat available, I've had to rely on their slow email support system. It took them an entire week to respond to my initial inquiry, and another week to reply to my response. Worst of all, they didn't even fix the issue!
I then requested that they contact the registry to unlock the domain, as Hostinger's support team confirmed it was still locked. Weebly never replied. I've sent them two more follow-up emails over the past month, but have received no response.
This poor service has greatly impacted my brother's business, which relies on the domain. He's now been without a website for two months, all due to Weebly's lack of customer support and technical competence.
In summary, my experience with Weebly has been incredibly frustrating and disappointing. I would strongly advise others to stay away from their service. If you're looking for a reliable and responsive hosting service, look elsewhere. Weebly has proven to be a massive headache that's not worth the time or effort.