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Timothy E.

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1 Review by Timothy

Build-A-Bear Workshop

  • Build-A-Bear Workshop

“Poor poor poor poor customer service”
2/22/23

Poor poor poor customer service I tried to call the help center and was on hold for 45 minutes during that time I was able to go online and talk to a person who told me that my order could not be modified or canceled but would have to be returned to the store. I had just ordered it within a few hours, the same day. And it couldn't even be modified. I am absolutely disgusted with the whole service. I'm still on hold writing this freaking review. It's going on 47 minutes now. Unacceptable

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