Their 24/7 customer service is a huge plus. Irrespective of the time zone, they reply instantly and clear all of the queries.
ParagonIndexBPO is a great site for graphic designing and has been of great help for the illustrations they did for my book, and I'm very happy with their work.
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Used their instant delivery service and got my order back in less than 3 hours. Still figuring...
Usually, it's very hard to find a site that develops software with the best quality but...