Ordered boots in early June and given the run around for a month when delivery stated in stock and despatched within the same week. Turns out the Parcel force number was fake and they had not despatched them. Assurance after assurance that they "personally" had put them in the post. Still haven't arrived as I write this! Asked for money back, said it would take up to 5 working days to get refunded. BACS takes 2 hours. Small claims court claim opened. Lies on lies on lies.