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Tim P.

Contributor Level

Total Points
80

1 Review by Tim

  • Mattel

10/16/23
Verified purchase

I purchased the Mattel
Membership (Appx $10) only because I wanted to buy a certain doll that was being released. When the time came to purchase the doll, it literally sold out in 1 minute and I was not someone who was able to get one. I contacted Mattel to get a refund for the membership, as I really dont want any other doll than the one which I wasn't able to purchase. I was told by customer service that the membership is not refundable! What? Why not? This is a total scam. If I'm unhappy with any other items I purchase, it's refundable…why not this?I DONT PURCHASE THE MEMBERSHIP…You won't be able to get exclusives you want since all the bots and resellers grab them up before regular people can. Mattel you are a horrible company. Never again

Tip for consumers:
Don’t buy Mattel
Membership!

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