A couple of days ago I accidentally tapped on Apple TV Plus which took out 9.99 from my account. Once I realized I had made an error I disputed the charge. Both times I was denied a refund. Today I called Apple and I was told I wasnt eligible for a refund. I ask the representative what the eligibility policies for a refund. Both the representative and her supervisor couldn't tell me the eligibility requirements that I would have to contact there legal department. Sounds crazy? Because it is crazy. I've been an Apple customer for 20 years. I'm done with Apple.