I went into their store to clean and resize my engagement ring and I was treated like a princess. I was allowed to walk around their office and see how they made jewelry. While I was there I saw Edwin and his team working on a new pendant design. They had a complete peace, a wax, a 3d printer running and a computer design of the new design. Edwin himself was orchestrating the entire show, a really good looking guy, and watching him in action is an amazing thing to watch. His passion is very strong, I can see why his company has grown so rapidly from he time my husband got my engagement ring from them.