The snacks were good however when I changed the address to send my subscription package to, they claimed I updated it after the box was shipped. When I updated the address I had confirmed on my account that the box hadn't been mailed. They can not confirm with any certainty the exact date that I updated my address. Dissatisfied with customer service, rude and abrupt answers with no niceties. I had to pay for a box from my subscription that I never received. Daughter had to leave campus early due to COVID and is not returning.