Bergdorf offers "same day delivery". So, instead of ordering from any other company, i chose BG. They reconfirmed "same day delivery"
They did not delivery same day.
They did not communicate that it would not be same day.
They just dropped the ball.
Too bad for you.
No apology.
No resolution.
Nothing.
Bg has deflated itself in quality service.
Tip for consumers: bergdorf states "same day delivery" yet, it is not "same day delivery"