Thumbnail of user toddahome58

Concerned C.

Contributor Level

Total Points
80

1 Review by Concerned

  • hims

2/22/24

I saw zero results on the first round of products for hair thinning. Through the HIMS app, since I was not satisfied with the treatment, I checked and made sure I was NOT set up to renew another order. Then without a day or two heads up, I received an email stating that more products were just shipped and I was getting charged again. (Another $195)

Before any company auto-renews your subscription, it sends you a renewal notice. This isn't a bill or an invoice, it's just a renewal notice to simply remind you about when your subscription expires and that you'll be automatically charged when it does.
100% SCAM on a product that doesn't even work.

Contacted customer service right away and I was told that they WILL NOT STOP the shipment and WILL NOT REFUND my money.

Products used:
HIMS for men hair loss/thinning

Service
Value
Shipping
Returns
Quality

Concerned hasn’t received any votes.

Concerned hasn’t received any thanks yous.

Concerned doesn’t have any fans yet.

Concerned isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jurugit
Jurugi T. reviewed hims
11/29/23

Even 24 hours ahead of time, they cancelled but didn't refund the order. They still shipped it,...

Thumbnail of user lihk0309
Li P. reviewed hims
10/11/23

DO NOT BUY ANYTHING HERE! They DO NOT let you unsubscribe the products and refuse to refund! The...