I tried the Legal Zoom estate package. Although ti was OK, it was not totally complete. After spending numerous hours reading the documents and consulting with their attorney, it became clear to me that I would have to either purchase additional legal services to prepare and or change documents for it to be complete and accurate, or find it online. For the price and my purposes it was fine. I used the legal phone consulting service a few tmes for personal legal needs and found it helpful, and so overall a good value.
Hi Tom, I am sorry to hear you didn't have the best experience. We want our customers to be happy with our products & services. We will review your account to determine how we can try to make this experience better. Please feel free to contact us any time via help@legalzoom.com.