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Lorex has the worst customer service I have ever experienced which says a lot. They are not trained and just read manuals over the phone. They cant do anything beyond basic trouble shooting. They claim they will follow up with calls and never do.
Tom J.'s review of Lorex Technology earned 2 Very Helpful votes
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DO NOT BUY ANT LOW.REX ITEMS FROM THIS COMPANY. SERVICE TOTALLY SUCK. THEY NEVER ANSWER THE CALL....
My video doorbell stopped working. I called tech support and I unistalled doorbell from outside...
