Tom J.

I went to Take 5 to do a routine radiator flush and drove out with a car leaking antifreeze. Had no prior leaks before my visit. The manager, Jay, notice a woman pull into the shop that he needed to spend time with and allowed 3 inexperienced workers to do my radiator flush. He gave them a few minute crash course on how a flush was done and then walked away. After they did a pressure check running the car as high as 4000 RPMs, it began to over heat. Jay put his assistant in charge of the store operation and personally worked on my car to figure out what went wrong. He even tried a pressure test himself, but forgot to put the cap on the reserve tank and antifreeze shot out all over the engine. Jay worked nearly 8 hours trying to fix the problem before giving up and telling me I had a hose that was leaking. He said he could not fix it and I was suppose to take it to somewhere else to get repaired out of my own pocket. Cost me $386. Ouch!