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gom g.

Port Neches, United States

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1 Review by gom

Travel.State.gov

  • Travel.State.gov

“Terrible Support”
5/26/23

I have been trying to contact these people for two days. I have made 5 separate calls just to put be on hold for 2 hours just to get rude customer support and cut my call shortly in less than 5 minutes. I have a family emergency needed to tend to out of country and I might not be able to attend to in time. Why can I just not simply renew my passport online or email instead of having to wait for hours on hold!?

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