Ordered two bracelets 8/13/13 - after 6 weeks contacted them and allegedly there was an issue with the vendor. Two weeks later, vendor responded asking for my address to expedite delivery. Waited - nothing, including no response to e-mail. It has now been 245 days and I get nothing more than an automated response to daily e-mail saying I will be contacted. No product, no repsonse, no customer service, no refund. Don't buy from these people.