Placed an order for 12 cordless phone batteries on February 12,2024. Batteries Direct charged my credit card the following day February 13,2024. As of today, March 1,2024, all I have is an order number. No product or shipping information. Sent four emails to their customer service department requesting order status and/or shipping information. No reply to any of the four emails received. Contacted my credit card company to report fraud (paid for product and nothing received).