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They never delivered the items ordered. Horrible customer service - DO NOT BUY from them
Tip for consumers:
DO NOT BUY FROM TEM
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Hi Tom,
Thank you for your communication. This is Community Management with Dot & Bo. We cannot apologize enough for this frustrating experience. It's the last way we want our valued customers to feel.
I want to confirm your order was undeliverable due to an incorrect address. This is documented by UPS in the tracking pages.
Also, we've applied a $15 credit towards your Dot & Bo account as a sincere apology for any miscommunications. We hope that if you ever decide to give us another chance, this credit will help us in providing a night/day experience on a future order. If at anytime you wish to edit your review a reflect a better experience on a potential future order, the option is there.
We hope you can accept our most sincere apologies.
Very best,
Community Management at Dot & Bo