I ordered a Honda lawnmower on June 8,2015. My check was negotiated on June 11,2015. I heard nothing for a week, so I called. Backorder they said. After more waiting and several more calls, on one I was told that it was Honda's fault, I cancelled my order. I'm still waiting for the refund. FTC regulations state that once a refund has been requested, a refund must be sent within 7 days. I am now in contact with the Illinois Attorney General's office. I'm sorry I didn't see all of the negative reviews before I sent my order.