Tonya H.

I order three brazilian maintanence products. I was excited when I received the order with in days of placing it. The site sent me the wrong items, so I was expecting them to send me a shipping slip to return it. They claim customer service is number one. Well they told me I would have to pay the return shipping and they would reimburse it when they verified the product. I returned the product the very next day and it took two weeks to get the product I actually order. I was expecting an email when they received the product I return. I had to email them inquiring about the return and then the email they sent only said we shipped your order and your refund we post tomorrow. So much for customer service. This site had the lowest prices for the product I order, but I would have rather paid more and received the product on time.