I had originally ordered from this site a hard to find pair of glasses. Two weeks after my order I was notified that the frames were no longer available, but they offered a similar model. So I ordered from this site on 06/04/2013. When I received my glasses I wasnt happy with them and followed the instructions on their website for returns. I sent the glasses back per the website priority mail requiring a signature and insured on 06/22/2013. I have attempted to call and have sent 6 emails so far inquiring about my return. A month has passed since I mailed the glasses back. The return was tracked and the package was received and signed for but still no refund. I have not received any responses to my emails either. I would not order from this site ever again.