Tony J.

Had to exchange an item that I bought as a gift. After about 2 weeks I called because I had received 0 communication from them about receiving the item I had returned. Spoke with someone in customer service who indicated that my return had been received. I asked about the exchange and was assured that I would receive the smaller size. She was to communicate with the team to keep a medium for me. 2 more weeks passed and still nothing. Today about the 5th week I receive an email indicating they had credited my account. Nothing was said about the exchange. No apology, no kiss our button, no extra discount code...nothing. I highly recommend no one shop with this very poor run company. I assure you I never will!