Tony S.

After waiting two months with no updates from multiple emails, I was able to track down a phone number for MerchBar. I did call and did get ahold of someone. They were of no help unfortunately. A single part of my vinyl order showed up in the stipulated time frame. The bulk of the order was over two months late. I stopped payment with my credit card company and mysteriously within a day or two my order was switched to shipped. The super short version is that MerchBar is not a company I would order from again. Lack of people to talk to was a scary ideal when they have your money and no timetable for delivery of the product, nor a helpful customer service agent to ease your mind. If you like uncertainty of your order with no help from the company supplying you with the material...this company is for you. If you like communication and transparency and a guarantee you will get your ordered product timely-do not order from MerchBar.