Love it. Ordered 12 band tee shirts for my daughter's birthday party. Was contacted the next day and informed that 2 of them were backordered and worked with me to replace them with 2 additional tees. Got 12 great tees in time and they were a hit. Was shocked to see some of these other reviews but seems as if most of them were just from customers not reading their policies. The company is definitely unique but a great find for the rock t-shirt fan and they are very helpful.