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tony w.

Contributor Level

Total Points
80

1 Review by tony

  • BillionGraves

2/10/21

How do you contact this company, I want to rectify a mistake in an entry, wrong birth date, but not even an email address.?

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Anna Y. – BillionGraves Rep

To contact customer service for this issue click on "get help" at the top of the website. Type in the question: How do I fix a bad transcription. At the top of the article, you will notice the word "Submit a Ticket" Fill out all of the information about what needs to be done. This will be sent to a customer service agent who takes care of these issues for the site. We do not have a call center as this helps to keep costs for the subscribers very low. Unlike many other genealogy websites, our subscriptions sometimes are as low as $24.99 a year or lower depending on the promotion. Subscribers are helped first usually within 24 hours or less. If you do not desire a subscription, our agents will answer free customers within 48 -72 hours.

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