- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Pre-ordered an item with a tentative shipping date. Release day came and went with no notification of actual shipping. Called customer service and was told they would take care of it. Called 3 MORE TIMES over a 2 week period and all representatives told me the same thing. "It's in stock, I don't know why it's not shipped."
Finally had enough waiting and called to cancel the order and asked for a refund. Was told no problem and here we are 3 days later and they email me with shipping information on the product I canceled.
Took them 3 weeks from the preorder release date to send it to me. I could have ordered off Amazon and got it for less in less time.
Tip for consumers:
Can't comment on quality. Haven't received product yet
Products used:
Dvd box set
ToxicFireWolf hasn’t received any votes.
ToxicFireWolf hasn’t received any thanks yous.
ToxicFireWolf doesn’t have any fans yet.
ToxicFireWolf isn’t following anybody yet.
Empty.
Placed an order they took money but refusing to honor the purchase or refund my money. Per...
DVD didn't arrive in stated time. First call I was told it was in stock and they didn't know why...
