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Toya T.

Contributor Level

Total Points
80

1 Review by Toya

  • GlideCraft

12/21/16

I tried multiple times to reach this company in regards to my order. I should have received my order by now but nothing yet. You cannot get in touch with anyone in customer service only a voicemail. I've sent emails after emails and no one reached out to me yet. They have my $220 and now my child will not have his hover board for Christmas. Please people do not shop with this company.

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Glide C. – GlideCraft Rep

We do apologize for any inconvenience and frustration you may have experienced. Any orders that were canceled were refunded back to the card used to make the purchase. This was during the holiday season which there was a high volume of calls and emails. Again we do apologize, we are a customer service based company it is not our practice to have any delay in responses.

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