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The quality of the clothes were terrible and they didn't fit. So I contacted them to ask about how to return and they told me I had to actually send photos of me in the clothing! Which I did. It then took them a while to respond. Ultimately, I had to pay $50 for shipping them back and then got the run around when trying to get the actual refund. It has been over three weeks since they've received the items and no refund. This is a terrible company both in product and service.
Tip for consumers:
Their communication with me has been sparse and not responsive.
Products used:
Dresses, shoes, bikinis and a coverup.
Tracey D.'s review of Retro Stage earned 20 Very Helpful votes
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Hi there,
To assist you better, could you kindly provide us with your order number or confirmation email? Our order number usually begins with FD******. This will help us to track your order and provide you with a prompt solution.
Alternatively, please let us know if you used a different email address to place the order.
Thank you for your cooperation. We look forward to hearing back from you soon.
Best regards,
Retro-stage Team