I am so disappointed and pissed off. Do not use vaporitevapes.com! I ordered two Budy Pens 3-in-1 and one Budy Pen 4-in-1 and gave all three as Christmas gifts. I actually researched Vapo pens for a while first but needed something affordable. As most have good and bad reviews, this one seemed to be liked by allot of people. The 4-in-1 won't heat most of the time and the oil adapter broke before he even got to try it. One of 3-in-1s contained adaptors where the bags they were enclosed in were already ripped open. If you read the website, nothing can be returned if not in its original packaging. You have 7 days to register your device for warranty, but I didn't receive it for over 2 weeks after ordering. After reading website, I'm sure I'm stuck with these. Customer pays return shipping and a 25% restocking fee, if it's even eligible for return once it gets there! Unless of course I want to fork out more $ to have it replaced with another piece of $#*!. This site sucks and needs shut down.