I've had a website with Webs.com for many years-before they were Webs.com when they were Freewebs. I never ever had any problems before they switched over. Since becoming Webs.com I've had so many issues.
Right now I don't even have an active website and can't get ahold of anyone to assist me. I renewed my domain name but Web.com won't accept it anymore-after having the same one all of this time.
I tried to get in contact with support via email, chat or phone- and the website will not give you the contact information unless you pay to be a premium member. This is the single most ridiculous thing I have ever heard of.