Traci B.

Super clean rooms. Corey, the acting GM works hard to live in solutions not problems. As a high risk domestic violence survivor, I can't even find words at how important that kind of attitude is.

One staff member at the front desk ruined my sense of safety and security though. We'd all agreed to move me to a more secure space. I am qualified person for the purpose of inspection and reporting as health and safety officer. Given some irregularities from the time I left until I returned, I requested a maintenance person attend my room to document and report a number of observations made by me earlier in the day and upon my return.

To Baymont's detriment, this staff member inserted herself into my maintenance request. She overshouted, interrupted then disregarded my 3 decades of risk management and observations by saying "no one was in my room". She then stated she had been in my room, unbeknownst to me.

Good practice might have been for her to admit she had actually been in the room for over an hour. And instead of collaborating to get to the bottom of changes in the room by telling me when she came through for her 'inspection', she told me to pack my bags and leave.

I can only say, since she was the only one in the room, perhaps it was her whom my ex and the usual suspects used to access and continue a pattern of harassment and intimidation.

I don't recommend a stay in this hotel as staff will enter without notice and do notcooperation towards a shared end of safety and security.