They totally lied to me when I signed up as a contractor. They said that I would only get charged for the leads that I closed. After a week I decided I didn't want to continue. I emailed the rep I spoke with before and couldn't get a response. When I called the CS they said they would give me free leads to stay. A TOTAL LIE! I WAS CHARGED OVER $500 for the "leads". They even set up "appointments" without my knowledge with clients who also didn't know there was an appointment. When you complain and want your money back, they say the only way to get your money back is to accept "free" leads. Then, neither happens! Not the refund nor the free leads. They've taken almost $1000 from me! They are a rip off when it comes to the contractors. They also sell your information. I've been getting txt messages from groups of numbers supposedly looking for contractors in my field. Scammers!