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tracy z.

Contributor Level

Total Points
260

2 Reviews by tracy

  • Contact Lens King

6/23/22
Verified purchase
• Updated review

Beware the hidden fees! $14.99 a box is actually $45 a box after they add in their "disservice fee" I tried to do a legitimate shopping comparison across 6 sites with a loaded shopping cart of the same 2 items. Wouldn't have bought them here if I had know. This charge did NOT appear in my total before I hit the submit button. First and last order with these guys

Reason I chose this business:

They appeared to have the lowest price but I was mistaken

Service
Quality
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Nichole M. – Contact Lens King Rep

HI Tracy. We do apologize for the processing fee. Unfortunately it is something we have put in place to help offset any overhead cost we may incur due to advertising, it is a percentage of the box pricing. We do mention the fee on the product page under the pricing, as well as broken down in the cart.

Best prices I have found online with no hidden fees...
5/12/22
Verified site experience
• Previous review

Best prices I have found online with no hidden fees :)

Reason I chose this business:

Lowest price I could find with an easy online experience

  • M.contactlensking

5/25/22
Verified purchase

The products are great yet Contact Lens King isn't responsible for that. They should provide competitive prices and good customer service. My order came quickly but with a $55.92 additional fee charged on top of the subtotal I saw in my order. Had I seen the fee I would have canceled my order. Bad practice! And they cleverly do not sent an order confirmation email so you don't see your actual total until you open the box. By then the processing fee is non-refundable

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