Customer service is very rude. I found out someone was using the phone number i was paying for in tollfreforw... and called their customer service. The woman on the phone seemed she jsut woke up and instead of being polite and helping me understand what the issue was, she ended up telling: "I think I was clear before, someone was assigned to your phone number 9 months ago, i can give you a new phone number if you want but if you dont take the new phone number today you are on your own". Instead of being helpful and friendly she ended up raising her voice to a paying customer... SOrry you just lost a client... i didnt even want to cancel my service but after this experience, im gone...