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Customer service non existent. If you have a problem you're stuck with it. I tried to change a booking when I made a mistake and the cancellation fee was the cost of the whole booking.
Tip for consumers:
Don’t use at all
Products used:
Hotel booking
HomeAway UK did nothing to support our complaint that the property details were wrong and the owner lied to us about the facilities. Definitely use some other method to book your holiday
Trevor W.'s review of HomeAway earned 3 Very Helpful votes
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Empty.
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